
Shipping
In Canada:
We offer FREE shipping on orders over $75 before tax. Under $75 (before tax), shipping is $10 CAD.
To the USA:
Shipping rates to the continental United States are calculated at checkout. We've selected shipping options for their reliable pricing and speed–our typical shipping time is within 7 business days.
Please note that orders shipped to U.S. islands and territories may need extra time for shipping or customs clearance that is beyond our control at this time.
International:
We try our very best to offer the most reasonable and reliable shipping options for our valued international clients. Typical shipping time is between 10-14 business days. While we have selected quick and reliable shipping methods, all international packages may experience a delay due to custom clearance.
*All USA and International orders
- Typical shipping time is between 7-10 business days; however, please be aware that all international packages may experience a delay due to custom clearance.
- Please note that all international packages may be subject to customs, duties, and/or other fees. Holistic Vanity has no control over these fees. They are calculated by each country’s customs department, and Holistic Vanity is not responsible for them.
Order Processing & Shipping Guidelines
- All orders placed Monday-Friday before 1pm EST will begin processing that day (excluding holidays) and usually ship within 2 business days pending product availability and credit verification. All orders placed after 1PM EST will begin processing the next business day. We will contact you with a follow-up email if the product you have selected is currently out of stock, or if we need any additional verification. We promise to do everything possible to get your order shipped as soon as possible.
- You will receive a confirmation email with a tracking number for your order once it is shipped.
- Delivery time does not include Saturdays, Sundays, or any statutory holidays.
- All clients are responsible for any shipping cost in cases where parcels need to be reshipped to you due to a failed delivery caused by incorrect shipping information provided, or if you fail to pick up the package at a designated postal office.
- If any order requires a change of address subsequent to shipment, there will be a $10 fee.
- If you have any shipping and handling questions, please contact us at info@holisticvanity.ca.
Returns
Online orders can be returned for a full refund to the original payment method within 30 days of purchasing. Please note, original shipping charges are not refunded.
Your order number must be provided to place a return. Email us at info@holisticvanity.ca and we'll help you place the return. Gift cards are final sale.